frequently asked questions

How to get there
From Punta Arenas (Chile): It is 345 km to the Laguna Amarga Gate at Torres del Paine.  From Puerto Natales (Chile): It is 110 km to the Laguna Amarga Gate ...
Mon, 15 Dec, 2025 at 1:24 PM
Park Ticket and Required Documents
Park rangers will request reservation confirmations (printed or digital), entrance ticket (www.paseparques.cl), and your personal identification. Residents ...
Mon, 15 Dec, 2025 at 1:25 PM
Weather and Best Time to Visit
Knowing the weather during your stay is very important so you can prepare and enjoy Patagonia. The weather in Patagonia and in Torres del Paine National...
Mon, 15 Dec, 2025 at 1:29 PM
Torres del Paine National Park Regulations
You can find the updated regulations on the official national park website: www.parquetorresdelpaine.cl. Basic important points to consider: You ma...
Mon, 15 Dec, 2025 at 1:31 PM
Signage, Schedules, Directions, and Trail Distances
The trails are well-marked; you should follow the signs on the trees or any indication showing the way. On the John Gardner Pass, you must always be able to...
Mon, 15 Dec, 2025 at 1:34 PM
Paine Massif Circuit (the “O” Circuit) and John Gardner Pass
To complete the circuit, you must have a prior reservation, as there is a ranger checkpoint (Coirón) between the Serón and Dickson campsites. At this point,...
Mon, 15 Dec, 2025 at 1:35 PM
Accidents
Depending on the severity of the accident, emergency protocols will be activated in coordination with CONAF and Carabineros de Chile. We recommend havin...
Mon, 15 Dec, 2025 at 3:16 PM
CONAF Campsites
Usually, during September, CONAF announces the opening or closing of the El Paso and Italiano campsite sectors. For more information, you can visit the webs...
Mon, 15 Dec, 2025 at 1:41 PM
ATMs
There are no ATMs inside the park or in Cerro Castillo, the nearest town. Therefore, we suggest visiting ATMs located in Punta Arenas and Puerto Natales.
Mon, 15 Dec, 2025 at 1:41 PM
Drinking Water
In general, the water inside the park is drinkable, as it comes directly from nearby snowmelt. What is NOT recommended is collecting water near the refuges,...
Mon, 15 Dec, 2025 at 1:42 PM