If you encounter a puma:

  • Do not run: Never run or turn your back, as this can trigger its chase instinct.
  • Make yourself big: Raise your arms, open your jacket, stand tall to appear larger. If you are with children, pick them up.
  • Eye contact: Maintain firm eye contact, but do not stare aggressively.
  • Back away: Move away slowly, walking backward without turning your back, and always leave an escape route for the animal.
  • Make noise: Speak loudly and firmly, but do not scream in panic. You can throw stones or sticks.
  • If it attacks: If the puma approaches aggressively, shout loudly and defend yourself with anything you have; pumas are usually shy and fear humans.
  • Prevent: Avoid poorly lit areas, do not use headphones while walking in nature, and keep campsites clean to avoid attracting them.


For other wildlife:

  1. Observe from a distance: Enjoy native fauna from a safe distance. Do not approach or feed them, as this makes them lose natural skills and can become dangerous.
  2. Call authorities: If you see an animal in an urban area or injured, contact environmental authorities (CONAF, SAG).


General rule for all:

  • Do not feed them: Feeding wildlife changes their behavior and is harmful to both them and human safety.
  • Do not corner them: Always give them space to leave on their own.